2025 CAO UTILITY ASSISTANCE PROGRAM  Logo
  • CAO of WNY

    Adult Services Division
  • CAO UTILITY ASSISTANCE PROGRAM

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  • PLEASE NOTE THE FOLLOWING:

    • ALL UTILITY BILLS MUST MATCH THE NAME AND ID OF THE PERSON APPLYING
    • WE DO NOT RESTORE SERVICE!
    • WE DO NOT START SERVICE!
    • YOU MUST HAVE A SOURCE OF INCOME
    • Maximum amount of assistance is $300 per household. (You may apply for assistance with one bill or divide the assistance between two bills)
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  • PLEASE NOTE: THIS APPLICATION WILL TAKE ABOUT 15-20 MINUTES TO COMPLETE. YOU WILL NOT HAVE THE ABILITY TO SAVE YOUR APPLICATION PROGRESS AND COME BACK LATER!

     

    PLEASE HAVE PHOTOS OF ALL REQUIRED DOCUMENTATION READY TO UPLOAD:

    • photo id (head of household)
    • social security number (head of household)
    • identification for additional household members
    • proof of address
    • proof of monthly household income (YOU MUST HAVE INCOME TO QUALIFY)
    • utility bill(s) 

     

  • Please be advised that this application is strictly confidential. Any information regarding sex, ethnicity; education or disability is gathered for reporting to funding sources only. This agency does not discriminate in any way in provision of services. 

  • Head of Household

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  • Ethnicity

  • What is your total monthly income? And what is the source?

    Indicate the monthly amount received from each source. Skip the ones that are not applicable.
  • Additional Household Members (complete questions for each household member)

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  • Verbal Attestation- Read to Client and get verbal confirmation

  • "To the best of my knowledge, the information that I provided during this interview is accurate and truthful." 

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  • Required Documentation

    "You are required to submit the following documents within the next 3 business days in order to complete your application. All photos must be clear and legible. Unfortunately, if we do not receive these documents by the deadline, your application will be automatically denied."
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